Privacy Policy

Dancing Bee Counseling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dancingbeecounseling.com and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Contact us through our website. When you use our contact form, we collect your name, email address, phone number, and any message content you choose to include.
• Schedule an appointment. When you request or book an appointment, we collect information necessary to provide our services, including your name, contact information, and reason for seeking services.
• Subscribe to communications. If you sign up for our email newsletter or updates, we collect your email address.
• Communicate with us. Any information you provide when you email us directly or communicate through other channels.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Device and browser information. Your IP address, browser type, operating system, device type, and screen resolution.
• Usage information. Pages visited, time spent on pages, links clicked, and referring website addresses.
• Cookies and similar technologies. Small data files placed on your device that help us improve your experience and understand how our website is used.

Information From Third Parties

We may receive information about you from third parties, including:

• Website hosting platform. Our website is hosted on Squarespace, which may collect certain information as described in their privacy policy.
• Analytics providers. We may use analytics services that provide aggregated information about website traffic and usage patterns.

We use the information we collect for the following purposes:

• To provide our services. Processing appointment requests, responding to inquiries, and delivering the counseling services you seek.
• To communicate with you. Sending appointment confirmations, responding to your questions, and providing information you request.
• To improve our website. Understanding how visitors use our website helps us improve functionality, content, and user experience.
• To send marketing communications. If you opt in, we may send newsletters, updates about our services, or other information that may interest you. You can opt out at any time.
• To comply with legal obligations. Meeting our legal and regulatory requirements.
• To protect our rights. Enforcing our terms, protecting our operations, and safeguarding our legal rights.

Separation of Website and Clinical Privacy

This Privacy Policy applies to information collected through our website. Information you share during the course of therapy or counseling services is protected health information (PHI) governed by the Health Insurance Portability and Accountability Act (HIPAA) and Wisconsin state laws regarding mental health records.

Notice of Privacy Practices

As a licensed mental health provider, Dancing Bee Counseling maintains a separate Notice of Privacy Practices that describes how your protected health information may be used and disclosed in the context of treatment. This notice is provided to clients at the start of services.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Cookies We Use

Our website may use the following types of cookies:

• Essential cookies. Necessary for the website to function properly. These cannot be disabled.
• Analytics cookies. Help us understand how visitors interact with our website by collecting anonymous statistical information.
• Preference cookies. Remember your settings and preferences to improve your experience on future visits.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically view what cookies are stored on your device, delete some or all cookies, block cookies from being set, and set preferences for certain websites.

Please note that disabling cookies may affect the functionality of our website.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website may not respond to Do Not Track signals, but you can manage cookies and tracking through your browser settings.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including website hosting (Squarespace), email service providers, analytics providers, and payment processors. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including compliance with legal obligations, response to lawsuits or legal process, protection of our rights, privacy, safety, or property, and emergency situations involving potential harm.

Business Transfers

If Dancing Bee Counseling is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments of our systems
• Limited access to personal information by authorized personnel only
• Secure data storage practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information.

Deletion

You may request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes.

Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly with your request. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to appointments or services.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Our website may contain links to third-party websites, including social media platforms, professional organizations, and resource websites.

This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of these external sites.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services you requested, complying with legal obligations, resolving disputes, and enforcing our agreements.

When personal information is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes:

• The "Last Updated" date at the top of this policy will be revised
• Material changes may be communicated through our website or by email
• Your continued use of our website after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.